ROXER CUB — Legal

Terms of Service

Last updated: August 2025

By using ROXER CUB services you agree to these terms. These terms apply to parents, schools and drivers who access or use the platform.

All vehicles must have valid permits and insurance.
Drivers must maintain valid commercial licences.
No unauthorized passengers allowed.
Adherence to designated routes and timings is required.
Parents must ensure accurate and updated contact information.
Schools partnering with ROXER CUB must notify us of changes in schedules or holidays in advance.
ROXER CUB is not responsible for delays due to traffic, natural calamities, or force majeure events.
Misuse of the app, fraudulent registrations, or violation of safety rules can lead to termination of service without refund.

Privacy Policy

Last updated: August 2025

We collect and protect only necessary data for safe transport: student info, parent contacts, routes and real-time trip location. Data is encrypted and visible only to parents, schools and emergency services when required.

Data is retained only while services are active. You may request deletion of your data by contacting us.

We may use anonymized and aggregated data for improving our services, route optimization, and safety analytics. We never sell or rent your personal information to third parties.

Access to personal data is strictly role-based and monitored.
All payments, if collected digitally, are processed through secure third-party gateways.
Parents may opt out of marketing emails at any time by unsubscribing.
Children’s personal data is collected only with parental or school consent.

Refund Policy

Last updated: August 2025

Refunds are provided if service is not delivered as promised. Pro-rated refunds may apply for prolonged school closures or relocations outside our service area.

Request a refund by emailing roxercub@gmail.com or calling +91 9884706822.
Provide your subscription details and reason for request.
Refunds are reviewed within 3–5 working days and processed within 7–10 working days after approval.
No refunds will be issued for services already rendered.
Partial refunds may be considered in case of long-term medical absence or relocation with proof.
Refunds will be processed only through the original mode of payment.

Legal & Policies

Terms of Service